Our Privacy Policy
Information We Collect
This website collects personal data to enhance our site analytics, which includes:
- Information about your browser, network, and device
- Web pages you visited prior to coming to this website
- Your IP address
We also gather details about your interaction with our website, such as:
- Clicks
- Internal links
- Pages visited
- Scrolling behaviour
- Searches
- Timestamps
Sharing Information
We share this information with Squarespace, our website analytics provider, to analyse site traffic and user activity.
Cookies and Similar Technologies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For details on the cookies used by Squarespace, please visit [Squarespace's Cookie Policy](https://www.squarespace.com/cookie-policy).
- Functional and Required Cookies: These cookies are essential and always active, allowing Squarespace to securely serve this website to you.
- Analytics and Performance Cookies: These cookies are used to analyse site traffic and activity and are activated only when you acknowledge our cookie banner.
Data Collected via Webforms
When you submit information through a webform on this website, we collect the data requested in the form to track and respond to your submissions. This information is shared with Squarespace, our online store hosting provider, to enable them to provide website services to us.
Use of Your Personal Data
Our use of your personal data will always have a lawful basis, either because it is necessary for the performance of a contract with you, you have consented to our use of your personal data (e.g., by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Managing your account
- Supplying our services to you (we require your personal data to enter into a contract with you)
- Personalising and tailoring our services for you
- Responding to emails from you
With your permission and/or where permitted by law, we may also use your data for marketing purposes, including contacting you via email, telephone, text message, and post with information, news, and offers on our services. We will not send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the Data Protection Act 2018, GDPR, and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Third-Party Content
Third parties (including Google) whose content appears on our site may collect personal data about you.
Membership Subscriptions
When you subscribe or purchase a membership on this website, we collect personal information to enable your access to member sites, including:
- Billing and shipping address
- Details relating to your subscription
- Email address
- Name
- Phone number
This information is shared with Squarespace to provide exclusive member site hosting services. During checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API to improve your experience.
Data Collected by Squarespace
This website is hosted by Squarespace, which collects personal data when you visit, including:
- Information about your browser, network, and device
- Web pages you visited prior to coming to this website
- Web pages you view while on this website
- Your IP address
Squarespace needs this data to operate this website, and to protect and improve its platform and services. Squarespace analyses the data in a depersonalised form.
Marketing Emails
We may send you marketing emails, from which you can unsubscribe by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
Appointment Scheduling
When you schedule an appointment through this website, we collect personal information to complete the booking, including:
- Name
- Email address
- Phone number
- Details relating to your appointment (e.g., who referred you)
- Files you uploaded
This information is shared with Squarespace, our scheduling service provider, to enable them to provide online booking services.
For any questions or concerns about this privacy policy, please contact us directly.